What we do

There are many factors involved in creating a solid foundation for IT.  Here they are, in no specific order (not all of these factors will apply to your business):

• PC workstations that are properly configured with enough memory, proper video, and peripherals, and appropriate operating system
• File servers with sufficient computing resources (processor, memory, and storage),
• Servers that provide the correct functions (user authentication, DHCP, DNS, remote access, print services)
• Application servers that are configured correctly and have programs that are tuned to the manufacturer's specifications,
• Network devices - switches, reliable cabling, and routers that pass the data traffic without errors and congestion,
• Security devices and software, such as firewalls to prevent attacks and intrusion from the Internet, and anti-virus software to prevent software attacks downloaded from the Internet,
• Data protection in the form of regular data backup and system imaging, and periodically scheduled data restoral testing,
• Electronic mail stability, with filtering for unsolicited commercial email (known as spam)
• Website hosting in a very reliable environment.
• Training, both basic and intermediate, for using the resources available on the network and the applications on the PCs
• Network and PC peripherals that are appropriate for the business, so having high-duty cycle laser printers and low-volume color inkjet printers or high-quality color laser printers and scanning devices for paperless environments,
• Electronic FAX management to reduce paper and prevent lost correspondence,
• Disaster recovery processes, in the case of a catastrophic failure, fire, earthquake, building collapse, or equipment theft.
• Timely support for those occasions where immediate technical support is needed,
• Regularly scheduled maintenance and repair when the monitored systems reflect that need.